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Privacy Policy

How Shiva Digital Seva Kendra collects, uses and protects your personal information.

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Last Updated: 27 July 2026

1. Introduction

Shiva Digital Seva Kendra ("we", "us", "our"), located at Grampanchayat Building, Gugwad, Tal. Jat, Dist. Sangli, is committed to protecting the privacy of every citizen who visits our center or uses our services. This Privacy Policy explains what information we collect, why we collect it, and how it is used and protected.

2. Information We Collect

To provide government, banking, certificate and digital services, we may collect:

  • Personal identification details (name, address, date of birth, mobile number, email)
  • Government identification documents (Aadhaar, PAN, Voter ID, Passport and similar documents) required for the specific service requested
  • Biometric data where required for Aadhaar-enabled services (AEPS, Aadhaar updates), collected and transmitted through authorized government/banking systems only
  • Contact details shared through our website form, WhatsApp or phone calls

3. How We Use Your Information

Information collected is used strictly to:

  • Process and submit your application to the relevant government department, bank or authority
  • Communicate updates regarding your service request
  • Maintain records as required under applicable government and banking regulations
  • Improve our service quality and respond to enquiries

We do not sell, rent or trade your personal information to any third party for marketing purposes.

4. Data Sharing

Your information is shared only with the official government portals, banking partners or authorities relevant to the service you have requested (for example, UIDAI for Aadhaar, NSDL/UTIITSL for PAN, Passport Seva for passport applications, or banking partners for AEPS/money transfer). We do not share your data with any unrelated third party.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. Physical documents are handled securely at our center and are not retained beyond what is necessary to complete your service request.

6. Website Usage Data

This website (shivadigitalsevakendra.in) is a static informational site. We do not use tracking cookies or third-party analytics beyond standard, privacy-respecting service delivery (such as Google Maps embed for directions). Any information submitted through our contact form is used only to respond to your enquiry via WhatsApp.

7. Your Rights

You have the right to ask us what personal information we hold about you, request corrections, or ask us to delete information that is no longer required for legal or service purposes. Contact us using the details below for any such request.

8. Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us: